Returns & Refund Policy

[ 01. Returns Policy ]

— There is only one time return policy for all the products.

— Customers can return their order within 3 days from the date of delivery of the order. For customised/personalised orders there is no returns.

— All returns must be in unused condition with all original packaging intact.

— Customer should self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.

— Once the return product is received we will initiate the refund to you in 7 business days. For more queries on return, please write to us at update@fabel.in or call us at +91 9488173847. You can return your order within 3 days from order delivery. For more details refer FAQ’s. There is only one time return policy but for specialized products there is no return.

[ 02. Refund Terms ]

What are the terms and conditions for refund?

— You can ask for a refund against any of your order within 3 days of its date of delivery.

— If you are a guest user you will need to register with the email address in order to place the order & ask for a refund.

— For any other requests or queries regarding this, kindly write to us at update@fabel.in

[ 03. Refund Timeline ]

How long does the refund procedure take?

— The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will be transferred in your bank account within 7 working days.

[ 04. Return Address ]

The courier charges will be beared by the customers. You can also send the product to us at the given address provided below.

Fabel

No 53, Sevuthakavundar Street,
Muthirayarplayam,
Pondicherry - 605009.

[ 05. Assistance ]

I haven’t received my refund yet. What should I do?

— We update our customers through emails once we initiate the refund procedure.

— If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.

— For queries you can write to us at update@fabel.in

End of Document // Fabel established 2024